A: No, they do not. While the warranty requires that the vehicle
receive all of its scheduled maintenance, these services can be
performed by the repair facility of your choice.
Q: How often should I change my oil if I don’t put many miles
on my vehicle?
A: We recommend oil changes every 3 months/3,000 miles
(whichever comes first). The reason oil changes are so important at
this interval; even with limited driving, is because the breakdown of
engine oil is accelerated typically by short commute trips.
Q: Can I get my car certified for DEQ at your shop?
A:
No, the
actual tests required for certification can only be performed at State
Operated Clean Air Stations. However, if your vehicle fails DEQ, we
are a DEQ certified repair facility and would be more than happy to
provide the diagnosis and repair necessary to comply with DEQ
standards.
Q: My car runs poorly, do I need a tune-up?
A: Possibly. Sometimes replacing spark plugs, fuel filter,
distributor cap and rotor, etc. may remedy a poor running
condition. However, on most of today’s vehicles there are many other
components that also affect how a vehicle performs, therefore, it is
best to have a proper diagnosis first.
Q: Do I need to leave my car with you all day?
A: This is
preferable. If this is difficult we do provide shuttle services within
the Metro area. We also offer “After Hours Drop Off and Pick Up” click night drop in right column. for your convenience. Of course not all repairs require
the vehicle to be left all day. Please call with questions if this is a concern.
Q: My car has an outstanding recall, can you repair it for
me?
A: No. Manufacturers require that all recalls be done by a
licensed dealership.
Q: I have an extended warranty. Can you perform these
services?
A:
Yes, in most cases we can. If your contract states a“licensed repair facility” as opposed to “licensed dealership” we can
most likely perform the necessary repairs. Please call or come by with
any questions.
Q: I am interested in purchasing a “new”, used vehicle can you assess its condition?
A: Yes! In fact, before you purchase the
vehicle, we highly recommend this to help assure your investment is
prudent. We will perform a thorough inspection of your vehicle’s
engine, transmission, brake system, exhaust, suspension and steering,
belts and hoses, safety equipment (seat belts, interior/exterior
lights, tires, etc) and will provide an explanation for areas of
concern and an estimate of needed repairs. Our mechanical appraisal of
the prospective new vehicle provides you the bargaining position to
arrive at a fair price with the seller.
